However, order cannot be canceled while it is being prepared or once it is shipped. You can cancel your order by sending email to us. For more information about this issue, please contact us. We have money back guarantee to make sure you receive your order. Customized products are not refundable and not exchangeable in any circumstances. The way your refund is processed depends on your original payment method. Once we receive your item(s), a refund will be processed. A note stating the reason of the return.A copy of your original consignment slips.Return and refund policy are not applied on discounted items.īefore you return your items, you must contact us at and Please include the following information when returning an item: All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.Customized products are not refundable in any circumstances.You are responsible for shipping charges when they are returning any of the merchandises.The returned item from you must meet the requirements stated below: You are responsible for the return shipping costs. A 15% handling fee of the item price would be charged for any returned item. We offer a 30 Days Return Policy for factory defective items from the date of arrival at your shipping address. The return policy applies to any purchase made through IDS Airsoft retail website.
Please review this User Agreement and any other applicable policies periodically in order to understand the terms and conditions that apply. Any changes or modifications to this User Agreement or policy will take immediate effect upon posting of the revisions. IDS Airsoft reserves the right to change or modify any of the terms and conditions contained in this User Agreement, or any policy of the Site, at any time without prior notice. However, in all circumstances, IDS Airsoft reserves the final decision to refuse any order. We will try our best to fulfill your order request. If that is the case, we will contact you directly and provide you with different options available at that time. Order Limitation and Rights of Refusalĭue to the quick turnovers of certain items, IDS Airsoft reserves the right at anytime to amend the number of certain products that you have purchased.
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If you are not completely satisfied with your purchase please feel free to contact us for more detail. We apologize for any inconvenience caused.
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We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. It is possible for the contents of the site to have typographical errors, inaccuracies data or omissions for the item descriptions, pricing and availability. Your usage of IDS Airsoft following any changes will constitute agreement to such amendments. Any amendments of terms and conditions will be taken in effect immediately. It is you, as a user, to occasionally return to our site and receive the latest updates of the terms and condition. The contents of site may be changed by IDS Airsoft in the future without prior notice. By using this IDS Airsoft or submitting an order for products or services, you indicate your acceptance of, and agreement to be bounded by, the terms and condition of IDS Airsoft. The following terms and conditions govern your visit, access to, and use of, this website located at operated by IDS Airsoft, and any of 's services accessible through the website. Otherwise will be processed on the next upcoming working day. In the event if your package is lost by the shipping courier and your package has not been insured, we will only replace the lost products with the amount that is declared on the invoice according to your request.Īny payment made and acknowledged before 3pm, we will start processing your order and the same day. However, due to certain unforeseen circumstances, slight delay in deliveries might occur, IDS Airsoft will not be liable for any loss caused to you by late or delayed delivery. IDS Airsoft is making every effort to deliver your order within the time stated. IDS Airsoft reserve the rights not to release the delivery in the absence of the authorized receiver. Please make sure that the authorized receiver is present to make the authorized signature. Therefore only the authorized receiver shall be permitted to accept the delivery. IDS Airsoft is committed to ensure that your orders are delivered to you safely and on time. You should be able to receive your order within 1-3 business days (excluding weekends and public holidays) after shipment date. We shall endeavor to deliver your order within 1- 3 working days (excluding weekends and public holidays) upon successful payment confirmation unless otherwise specify.
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